COVID-19 Information & Support

Cygnet Clinic is open for both in-clinic and Telehealth consultations. Our clinicians are here to help with in person, online & telephone based appointments.  Our statement regarding Cygnet's COVID-Safe practice can be found here.

General COVID Information & Options
• For reliable and accurate information regarding COVID-19, follow this link.

• We are using Telehealth in conjunction with in-clinic consultations to best suit our clients needs.   Contact us to change your appointment to Telehealth if you feel unwell or are immunocompromised.  If you are COVID positive or have symptoms of COVID, please do not visit the clinic - call to change your appointment to Telehealth.  You can book a Telehealth Session directly from our website by following this link.  Keep in mind that our dedicated reception staff are working very hard during this time and calls to the clinic may take longer than usual.

• Its normal to feel anxious at this time, but even more challenging for people seeking psychological support. If you are in crisis, please contact crisis services listed here.

• Your online session from home does not require special software.  A link will simply be emailed to you prior to your appointment.

• Telehealth can be covered by: Medicare (under a Mental Health Care Plan), Private Health, MVA, Workers Compensation, your Organisation/Employer & NDIS may also cover your fees for Telehealth. Please check with your provider.

•  For Telehealth consultations we recommend pre-registering your payment and bank details. This allows you to pay for the session and automatically receive your Medicare Rebate without having to visit a Medicare office or the Clinic in person. Medicare rebates typically clear within 24 hours of your appointment. 

• If you are eligible for a COVID-19 Vaccine, it is recommended by health authorities to receive the vaccination as soon as possible to help stop the spread of the COVID-19 virus and its variants.   If you are concerned about vaccine side effects, speak with your General Practitioner about these worries.

•  We ask that you kindly keep yourself informed of the current COVID-19 WA status through the offical government website.

Cygnet Clinic COVID Safe Measures

•  Our rooms have low thoroughfare due to the nature of our work and longer sessions than most health professionals. Changes have been made to further reduce risk.

•  Our room cleaning and sterilisation routines have increased in frequency and intensity with high grade disinfectant.

• We kindly ask each patient to use our hospital grade alcohol based hand-sanitiser on arrival.

• You can preregister your payment details before your clinic appointment so that interaction with others is minimal - both payment and rebates are automatic. You can simply leave after your session.

To find out more, please do not hesitate to contact our receptionist on 9467 7676 (Midland) or 9467 6373 (Fremantle)